UK Database

The telephone is still a popular channel for customers to contact brands. In fact, according to our recent study, it is the preferred channel for 70% of French people* to communicate with customer service. It is therefore essential to offer companies a reliable, international and competitive ...

WhatsApp chatbots can send instant notifications to customers. This way, you ensure that no urgent message is left behind. Whether it’s appointment reminders, event notifications, or promotional offers, chatbots excel at alerts. They also automate event invitations and provide necessary information ...

Buying a ticket at the entrance to your park or museum is still important, but an online ticketing system is now a must. Whether you already sell tickets online or want to start doing so, choosing the right ticketing software can be tricky. Look for a partner that contributes to a seamless visitor ...

The French cosmetics chain makes great use of olfactory marketing and likes to promote its new products through its newsletter . All you have to do is visit its website to subscribe and stay up to date with all the new products and incredible scent combinations that you can find in its store ...