That got us talking a little bit

[fomayof928@mowline]

I'm not surprised that, as an industry, we missed it. But the thing is, it's been like this for a long time, and Google's theory and certainly John's theory was that it wasn't so hidden from us because the people who knew it didn't think they needed to tell anyone. The original engineers who worked on the search algorithm, they had the curse of knowledge.

The curse of knowledge: Engineers didn't realize australia number data webmasters had the wrong idea.
They knew it worked that way, and they never felt that webmasters didn't know it or thought differently. That was one of the things I was trying to push John a little bit further on, kind of saying, "More of this, please give us more access to the engineers, give us more insight into the way they think. Get them to answer more questions, because then we'll find something that we can be like, 'Oh, hey, that's there, that was something I didn't know.' Then we can go deeper into it."

A about how John works when he doesn't know the answer, and so there were some bits and pieces that were new to me at least about how it works. John said that he himself isn't usually attending search quality meetings. The way he works is largely out of his knowledge and knowledge base type of content, but he has access to engineers.

He's not dedicated to the webmaster relations operation. He's just going around the organization, finding individual Google engineers to answer these questions. That was something that was interesting to me at least. I hope that over time, we can generally say, "Let's find these engineers. John, whenever they want to appear, bring them up, because they're able to answer the kinds of questions that might be the curse of knowledge that they knew it all and we as marketers didn't know how things worked."