Webcare in itself has no value
Webcare has consequences for every process within your organization. Its success depends on the integration, because webcare in itself has no value. It only gets that value through the intrinsic business motivation. And that is -if it is good- original. Do you want to start with webcare as an organization or have you already started and is it time for an initial evaluation? Then answer the following questions:
Why webcare?
What powers does the web care team have?
What resources do I need?
When is it a success?
These questions can help you take a step towards a long-term webcare strategy that meetspoland telegram data your customer's needs. Transparency, speed, expertise, honesty. Because the starting point is different for every organization, the road to success will always be a unique route.