The mobile app brings the power of Sprout straight to your smartphone. Customize your push notification settings and get real-time updates on any of the following activity:
Inbound messages
Message approval requests
Failed post notifications
Messages spike alerts
To customize your notification settings, click mint data the gear icon in the top right corner of the mobile app. From there, navigate to Notification Preferences and ensure all your desired notifications are enabled
Add Brand Keywords
Set up Brand Keywords to keep up with Twitter conversations that don’t directly mention your brand handle.
For example, if someone on Twitter posts, “Sprout Coffee Co. has the best coffee!” without mentioning @sproutcoffeeco, a Brand Keyword set up for “Sprout Coffee Co.” will bring that Tweet into the Smart Inbox so they can respond.
A screenshot of the Smart Inbox in Sprout Social with the filters set to only display messages containing Brand Keywords.
To create a new Brand Keyword, navigate to the Source dropdown in the filter menu of the All Messages tab of the Smart Inbox. From there, click Manage Keywords.
If you’re not seeing the option, make sure you’re in the All Messages tab. If you’re in a custom or saved inbox view, the Manage Keywords button won’t appear.
Week 3: Boosting your product knowledge
Check out the Sprout Learning Portal
Now that you’re familiar with the platform, head to our Learning Portal for more ideas on how you can take advantage of all of Sprout’s features.
e your Twitter searches