Blogs or wikis are the most common. 50% of the organizations surveyed use blogs or wikis organization-wide or at department level. This is followed by the ability to comment on content (40%) and sharing videos (30%).
Podcasting is used the least. In 60% of organizations, this is not used at all. Not so strange, since podcasting in my opinion is not really a logical tool for online collaboration.
The limited use of tagging is striking. Only 9% of organizations have implemented algeria phone number list this organization-wide, 15% partially and 39% do not use it yet. And that is a shame. Tagging content creates new information flows and makes finding relevant information a lot easier. A possible explanation is that tagging has a fairly major impact on the basic architecture of the intranet (i.e. the platform on which the intranet runs — to the extent that there is an integrated platform).
The MAN Diesel & Turbo SE wiki (source: Intranet Design Annual 2012, Nielsen Norman Group).
Ratings: 'Intranet theater — a bit of show but little value'
Personally, I am very charmed by the rating concept (Like, +1, ★). By having employees rate content, you as an individual user can see more quickly what is hot and what is not. Linked to a social network functionality, you can see which content is rated as good by, for example, your direct colleagues or peers. However, the McConnell report contains an interesting side note from one of the respondents that got me thinking:
“We have a 5* rating system — people rate, but we don't do anything with the information and, secondarily, it's not clear on what basis they rate the doc, ie do they like the news? The style? The picture? So hard to say. I call it intranet theater — a bit of show but little value.”
Although rating content works very well on sites like Facebook and LinkedIn, the mechanism may work less well on intranets. With millions of users and similar amounts of content, rating helps determine relevance. Or at least popularity and topicality. For intranets, with a relatively limited amount of content and number of users, this is less true. And what do 10 'Likes' really say about the quality of the content?
Biggest benefits: what does online collaboration deliver?
First of all, the advantages. What does online collaboration yield? An overview: