The importance and benefits of emotional intelligence in the workplace

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The development of emotional intelligence has been highlighted as an element that contributes both to personal well-being and to better results in one's career and in the business world.

Having control over your emotions and those of others, knowing how to direct them according to the situation, allows for more efficient decision-making, better-built paraguay mobile database interpersonal relationships, better team performance and optimization of self-knowledge.

There are several studies and reports that catalog the importance and benefits of EI.

According to a report by CRF UK , an HR consultancy, in 2019, in a group of 9,000 newly hired employees, more than 89% failed to find a job due to interpersonal, attitudinal or behavioral reasons.

Additionally, researchers have found that EI improves job satisfaction by helping employees reduce negative feelings, optimizes productivity , increases engagement, and reduces turnover rates.

Emotional intelligence can also help manage common workplace problems such as stress and burnout .

Developing skills to manage emotional information is also an important factor in achieving professional and personal success, according to a Harvard study conducted over more than two decades.

5 tips for leading with emotional intelligence
In his work Leadership that Gets Results , Daniel Goleman characterized six leadership models , each of which is based on an aspect of EI. According to the author, successful managers and leaders are able to articulate elements of different types, according to need, and obtain results.

The types described by Goleman are:

Emotional intelligence enhances the ability to lead and, at a time when both managers and employees face circumstances that imply more stress and require greater adaptability, creativity, productivity and emotional resilience, the skills developed in EI are crucial.

But how do you develop emotional intelligence and how do you encourage development within your team.