What is DX (Digital Transformation)?

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DX is not simply about digitalizing and IT-ing up companies. The purpose of DX is to bring about change in the way services are provided, relationships with customers, and the way a company exists, based on digital technology. Companies are being called upon to transform themselves in order to increase their competitiveness and reduce management risks in a saturated market where needs are becoming more complex.

2. Five benefits gained from promoting DX

What are the benefits to companies of promoting DX? There are five main benefits:

Improved work efficiency and productivity
Increase employee engagement
Reduce costs
Risk avoidance
Creating new value
I will explain each one.

2-1. Improve business efficiency and productivity
As digital transformation advances, tasks that can be automated will be chile mobile phone numbers database handed over to digital technology, allowing people to focus on more core tasks and tasks that require creativity.

There is no need for people to perform tasks that anyone can do to get the same results. By relying on robots and other digital technologies, tasks can be completed faster and more accurately. By eliminating the need for such work, employees will have more time and mental space to perform their core tasks and achieve better results.

DX involves an inventory to organize the tasks to be digitized. Any unnecessary tasks or labor hours will be eliminated or integrated at this time, allowing work to be carried out more efficiently.