This made it easier for potential customers to contact the company through the communication channel they were used to, and the number of applications increased.
This also led to an increase in sales, but we also influenced it with the help of other tools. Surveyor's visit After the client leaves a request for repairs and tells about their initial wishes, the specialist schedules a visit from a surveyor. The surveyor evaluates the task on site and collects the missing data for the technical specifications. It is very important that the meeting with the surveyor takes place and goes well.
The Voice Robot now helps our customer's managers with this. A day bolivia cell phone number list before the scheduled meeting, it calls the client back, reminds them of it and asks them to confirm the date and time.
it enters updated information into the CRM; if it wants to cancel, it switches to a dialogue with the manager. With the help of the Voice Robot, we increased the conversion rate to a surveyor's visit, practically without increasing the costs of the call center.