CRM allows you to manage your business data comprehensively: marketing, sales, customer service and services, for example. All this information is available on a single platform and will help you to better manage your accounts and sales opportunities.
Companies that use CRM properly can improve their campaigns efficiently and immediately.
CRM is among the top three tools and technologies for creating personalized customer interactions to foster loyalty and better marketing ROI (HubSpot)
Personalize the services
A CRM allows you to improve your customers' shopping experience. This is saudi arabia whatsapp number database achieved by personalizing each action that is performed. Some of the most important advantages of personalization are:
The possibility of strengthening long-term relationships
Knowing your customers' interests and needs in depth
Knowing what content is best for each user and offering products that truly meet their needs.
Increase sales
CRM integration can help you increase revenue by up to 29% and boost conversion rates by 300%
This is achieved by visualizing and controlling everything that will happen during the customer lifecycle. Additionally, CRM will help you create budgets, generate projections, and develop sales reports.
According to VARStreet, companies with CRM have increased their sales forecast by 42% (Finances Online) .