Don't expect that just one feedback to an employee will change everything dramatically. This is impossible not only with developmental, but also with inspiring influence. A positive reaction is a good motivator. Give your employees positive feedback, and you will see a noticeable increase in their work efficiency.
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Employee Feedback Tools
Feedback to an employee involves the use of special tools that perform specific functions. Their comprehensive use will allow you to achieve the desired result.
One-on-one meetings
One-on-one meetings are a key management tool that can help streamline the process of employee self-improvement, control their emotional state, influence their work efficiency, and gain insight into what they want and expect. Such meetings provide an opportunity to obtain a high level of dedication from specialists for a long time.
Employees, in turn, will understand what exactly the management wants from them. They will have the opportunity to discuss all the difficulties that have arisen.
Using OKR methodology for feedback
Objectives and Key Results is a homeowner database common tool that allows you to define set goals and ensure the achievement of the intended results of the enterprise's activities. According to the OKR methodology, the objectives should be indicators that can be measured, important for the company and valuable for clients/customers.
OKR Methodology for Feedback
What opportunities does the Objectives and Key Results method provide :
to form a classification of goals, starting from the enterprise level and ending with the personal achievements of employees;
ensure the necessary focus of efforts;
identify priority tasks and focus on them;
improve the quality of communication between the company's departments;
introduce decentralization of the decision-making process;
implement open and clear delegation of authority.
Satisfaction Survey (eNPS)
Loyal employees will definitely follow corporate traditions. However, dissatisfied employees may not only work worse, but also bring an unfavorable mood into the overall atmosphere. Satisfaction analysis will help to find out their attitude towards the organization.
One of the options for providing feedback to an employee can be a satisfaction questionnaire, or eNPS (Net Promoter Score). Human Resource Management (HRM) automation software makes it possible to organize anonymous surveys to analyze employees' assessment of existing working conditions, assigned tasks, and the working atmosphere in general.
Satisfaction Assessment Questionnaire
Mood tracking
Personnel productivity is an important element of enterprise efficiency. In turn, the productivity of employees is greatly affected by their emotional state, so it must be monitored. And if in small companies there is an opportunity to have a personal conversation with each member of the team, then in large enterprises it is much more difficult to do this.
The HCM system will help to create a questionnaire that each employee must fill out when entering the corporate program. This procedure allows you to monitor the mood of employees and control its changes.
Regular feedback
Daily feedback, or weekly feedback, allows you to respond promptly to changes in the work environment and provide answers to workers' questions. This way, employees will make the right decisions about what to do in different situations.
An effective feedback option is daily scrum meetings. Such meetings can be held by the PM, team leaders or the boss himself (if the company is small). During the daily meeting, employees can discuss all necessary issues and receive feedback from management. These meetings are very important, as they do not allow unresolved problems and negativity to accumulate, and also help establish stable communication with the staff.
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