This synergy allows your team to act with greater agility and precision, providing a superior experience for customers.
The integration between Digisac and Omie.G-Click represents a significant advance in task management and customer communication.
With this connection, it is possible to access and organize Omie.G-Click activities ebay database directly in the Digisac interface, eliminating the need to switch between different systems. This is because the Iframe technology inserts a version of Omie.G-Click within Digisac, providing a fluid and centralized experience for service agents.
Through this integration, professionals can perform several actions directly in Digisac, such as consulting Omie.G-Click activities, copying messages and attachments from conversations for specific tasks and even sending documents via WhatsApp or email.
This simplifies the workflow, making it more efficient and reducing the margin for error.
Main features of the Digisac and Omie.G-Click integration
Centralization of information: One of the main advantages of this integration is the centralization of information. With the Omie.G-Click Iframe incorporated into Digisac, agents can access all tasks associated with a customer without leaving the main interface. This includes the ability to filter activities by status or time period, ensuring that they always have the most relevant information at their disposal for each interaction.
Sending attachments and messages quickly: The integration allows you to send attachments and messages directly from Omie.G-Click to Digisac. This makes communication with the customer easier, allowing important files to be shared quickly via WhatsApp or email, without the need to access multiple systems. This makes service faster and the customer experience more satisfactory.
Simple and efficient configuration: Configuring the integration between Digisac and Omie.G-Click is simple. The process involves generating an access token in Digisac, which is used to enable the integration in G-Click. In addition, it is necessary to configure the integration view for users, ensuring that all agents have access to the new features.
Benefits for your business
Operational efficiency: The integration of Digisac and Omie.G-Click significantly increases operational efficiency. By centralizing tasks and communications on a single platform, agents save time, reduce the margin of error and are able to serve more customers in less time. This translates into a more agile and efficient operation, with clear benefits for productivity.