CUSTOMERS HAVE RUN AWAY? THESE ARE TIPS ON HOW FOUNDERS CAN GET LOYAL REPEAT CUSTOMERS

[zihadhasan010]

If you want your business to last a long time, please do this.. it is necessary to maintain relationships with customers . We need to sell quality products and provide the best service!

Only then will our customers be loyal and become repeat buyers.

With loyal customers, we can save a lot of marketing costs, increase business profits, and most importantly... you don't have to worry about competitors trying to steal your customers from behind.

But..

Many founders ignore customer service. They prefer to find new customers poland phone data every day. Old customers? Neglected.. that's why they run away from us.

Want to know how to keep customers loyal to your business? Read the tips below…

1. STAFF TRAINING
First step, you need to train your staff, provide effective training , master product knowledge, know who your customers are, and provide tools to help your staff take care of your customers. If your staff doesn't know all of this, our customer service will be ruined.

2. BE RESPONSIVE
We need to respond quickly to all customer inquiries efficiently . If the customer is on WhatsApp, please reply immediately. If you want it to be faster, just use automation software. Now, we can set up a chatbot that can respond 24 hours a day, without breaks, without holidays. We only need to prepare a closing script and arrange the flow in the chatbot system.

3. PERSONALIZE CUSTOMER
Every customer has different problems and needs . Don't treat them like robots. Try to get to know and understand them. Ask what the problem is and give them the best solution to help them. This is also one of the closing techniques to persuade customers to buy our products.