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Build loyalty

Posted: Thu Feb 20, 2025 5:00 am
by sumaiyakhatun27
Let’s say your clothing company runs a video ad for a new leather tote bag. A customer clicks the “contact us” button on your ad and starts a conversation with your business to see if there are also cross-body bags available. Your business then sends a curated list of similar cross-body bags, helping the customer make a purchase decision and ensuring that this high-intent lead checks out.


Now that we’ve come to the end of the customer journey, you can help keep indonesia mobile database customers coming back by offering exclusive deals in-chat. You can help increase engagement and foster longer-lasting customer relationships by delighting them with media messages, interactive chat buttons, and personalized offers for products you know they’ll enjoy.


If your bank runs a digital ad for a new cash back credit card, you can send a message to previous customers who’ve opted-in, letting them know they get an exclusive promotion with a lower interest rate in the first 12 months. Your returning customer then sends a message saying they’re interested in learning more. Your bank can respond to their inquiry with a short video message explaining the promotion. The returning customer is now engaged and ready to sign up, and they click “get started”. You’ve now built loyalty with this customer by attracting them with exclusive deals and richer media.