Partners: Offer your Customers a Reliable International Telephony Solution with Voice.

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The telephone is still a popular channel for customers to contact brands. In fact, according to our recent study, it is the preferred channel for 70% of French people* to communicate with customer service. It is therefore essential to offer companies a reliable, international and competitive solution so that they can receive and make calls around the world, with ease.

CM.com
CM.com
SUMMARY
What is your role within CM.com and the development of Voice?
We're curious to learn more about Voice. What are the main features available?
What types of partners use Voice?
What are the main reasons why CM.com partners choose Voice?
In a few words, how to set up a SIP Trunk with CM.com?
What are the main challenges faced by Voice in France and how is CM.com addressing them?
Can you reveal some details of future developments? What can our partners expect in the coming months?
As a SIP Trunking provider , CM.com offers its Voice solution to software developers, telecom resellers and contact centers, so that they can ensure quality calls to their customers thanks to our API .

How does Voice work? How to integrate it? What are the benefits for our partners? To find out, we interviewed Tim Leliveld, Partner Manager, and Patrick Mulder, Product Owner of Voice.

*Discover our Study “Customer Service: Emotions Take Control”

What is your role within CM.com and the development of Voice?
We work daily to develop a telephony solution that is easy to integrate and complies with all the standards in force in the countries in which we operate, always with three objectives in mind: quality, scalability and profitability. Thanks to our partner program , we ensure that each of them can integrate and resell our solution as best as possible and allow their customers to benefit from its potential while remaining competitive. We work hand in hand to develop new features according to the needs of our partners and their customers.

We're curious to learn more about Voice. What are the main features available?
Our Voice solution is a geo-redundant international platform, which allows u investors email lists s to provide telephone numbers in 70 countries. Thanks to our SIP Trunks, our partners' customers can make and receive calls worldwide. O in force in all countries, including France.

We have implemented a BYOC (Bring Your Own Carrier) strategy, which allows us to connect our SIP Trunking solution to many operators and telephony applications, in order to be able to adapt to the ecosystem of end customers. Our partners can thus offer the integration of our solution to their customers more easily and quickly.

We also act as an operator: we host your various telephone numbers so that your customers can make and receive their calls. We can carry out the porting of existing numbers. As a technology partner, you will only have to integrate our telephony solution and carry out the necessary configurations for each of your customers.