What strategies should a CMO use to grow amidst the challenges of today's market?
Posted: Sun Jan 19, 2025 8:25 am
Uncertainty… CMOs ( Chief Marketing Officers ) in the B2B sector must face this challenge, especially in environments as dynamic as the IT one. How to reduce the uncertainty of their clients so that they can grow and unlock the most important purchasing decisions, those that provide greater value and justify the efforts. How to increase their confidence that the steps they are taking are rigorous and correct, one of the main factors of growth in high-quality accounts , according to the consultancy Gartner.
Despite marketing leaders developing different tactics and strategies, always based on impacting buyers with relevant messages, nearly two-thirds do not obtain the expected return on investment.
This is mainly due to the conflict and indecision that uncertainty generates when B2B customers are faced with a relevant purchase. And this conflict increases in complicated times like the current ones. One of the solutions to this challenge, according to Gartner, is to develop precise and differentiated strategies , with more personalized messages that promote commitment or engagement.
The consultancy firm's data confirms that creating personally valuable communications that increase confidence in timely decisions has been one of the trends in the B2B sector since the pandemic began. According to its Covid-19 survey, amid the current uncertainty, 59% of B2B marketing leaders have created more relevant and personalized communications in response to the new challenge.
However, every crisis adds new layers of indecision, doubts and postponements. Purchases have become more uncertain. Customers feel more insecure than ever. Many organizations are paralyzed by these complex processes in contexts of organizational change (it is precisely under the inertia of significant change that 93% of relevant purchases occur).
Gartner research has concluded that strengthening the quality of buyers' decision-making redu guatemala mobile phone number list ces uncertainty levels by 8%, and this ultimately impacts the growth of quality accounts. To this end, they recommend that CMOs make an effort to understand these strategic and operational changes in B2B buyers . Even more so if we take into account that many of them are already anticipating growth with the expected end of the pandemic. It is about understanding and supporting the changing context of the organization that is behind a specific purchase decision.
The tasks that the preferred client must complete to achieve their change objectives must be documented. Once their specific needs have been determined, it is necessary to develop and edit specific content that supports their confidence in carrying out the tasks. Messages and interactions that facilitate and support this decision-making.
To do this, you can use direct channels with customers or take advantage of the help of the sales department, with actions that provide the necessary resources to complete the steps in the purchasing process. In this way, the customer, less insecure and more convinced of the steps he is taking , becomes the best return on investment.
At PGR Marketing & Tecnología we have been advising our clients for over 13 years as a Comprehensive Marketing Agency specialising in Lead Generation for B2B companies in the ICT Sector. We help our clients grow by working from the creation of an optimised and specialised website to a comprehensive Digital Marketing strategy, based on Inbound Marketing Lead Generation and oriented towards results. We have a team of web positioning professionals who can help your company gain visibility in the online world and achieve better results.
Despite marketing leaders developing different tactics and strategies, always based on impacting buyers with relevant messages, nearly two-thirds do not obtain the expected return on investment.
This is mainly due to the conflict and indecision that uncertainty generates when B2B customers are faced with a relevant purchase. And this conflict increases in complicated times like the current ones. One of the solutions to this challenge, according to Gartner, is to develop precise and differentiated strategies , with more personalized messages that promote commitment or engagement.
The consultancy firm's data confirms that creating personally valuable communications that increase confidence in timely decisions has been one of the trends in the B2B sector since the pandemic began. According to its Covid-19 survey, amid the current uncertainty, 59% of B2B marketing leaders have created more relevant and personalized communications in response to the new challenge.
However, every crisis adds new layers of indecision, doubts and postponements. Purchases have become more uncertain. Customers feel more insecure than ever. Many organizations are paralyzed by these complex processes in contexts of organizational change (it is precisely under the inertia of significant change that 93% of relevant purchases occur).
Gartner research has concluded that strengthening the quality of buyers' decision-making redu guatemala mobile phone number list ces uncertainty levels by 8%, and this ultimately impacts the growth of quality accounts. To this end, they recommend that CMOs make an effort to understand these strategic and operational changes in B2B buyers . Even more so if we take into account that many of them are already anticipating growth with the expected end of the pandemic. It is about understanding and supporting the changing context of the organization that is behind a specific purchase decision.
The tasks that the preferred client must complete to achieve their change objectives must be documented. Once their specific needs have been determined, it is necessary to develop and edit specific content that supports their confidence in carrying out the tasks. Messages and interactions that facilitate and support this decision-making.
To do this, you can use direct channels with customers or take advantage of the help of the sales department, with actions that provide the necessary resources to complete the steps in the purchasing process. In this way, the customer, less insecure and more convinced of the steps he is taking , becomes the best return on investment.
At PGR Marketing & Tecnología we have been advising our clients for over 13 years as a Comprehensive Marketing Agency specialising in Lead Generation for B2B companies in the ICT Sector. We help our clients grow by working from the creation of an optimised and specialised website to a comprehensive Digital Marketing strategy, based on Inbound Marketing Lead Generation and oriented towards results. We have a team of web positioning professionals who can help your company gain visibility in the online world and achieve better results.