Push style is creative and cute, and they even use the push function to play a guessing game with fans
Use chatbot to create automated scripts to integrate marketing and customer service in both directions
Omnichat's Chatbot function helps à la sha achieve a two-way application in marketing and customer service:
on the customer service side, with the help of Chatbot and the integration of the customer service system, human effects can be better utilized, allowing a customer service staff to respond efficiently and complicated diseases and maintain high standards of customer service quality.
In terms of marketing: à la sha set up the chatbot function to integrate with graphic menus, and used it to communicate promotions or offers at large events. The results were quite impressive: Take this year's à la sha birthday cambodia email list celebration period as an example, using Chatbot X The graphic menu function allows the brand to place 104 orders painlessly at zero cost through one-time settings, and celebrate the brand's birthday with LINE fans.
In the future, à la sha also expects to design different graphics and text menus for audiences with different labels. In addition to communicating design-rich materials, it also hopes to provide the right information to the right audience, and then improve the overall promotion Accuracy.
à la sha uses various chabot scripts to integrate marketing and customer service in both directions
Shopping Cart Remarketing: A great tool for high-performance conversion improvement
à la sha began cooperating with Omnichat in 2023. For the birthday celebration in June of the same year, it tried the "shopping cart remarketing function" for the first time. A total of 7,000 reminder messages were sent, bringing the brand a new level of awareness at a cost of less than 2,000 yuan. The team achieved a performance of RMB 600,000 and ROAS as high as three digits. The good results in the first trial surprised the team. This high-performance conversion monetization tool is still used today, and its results have always been excellent, driving the overall revenue performance of LINE operations to grow year by year.
A large number of customers have difficult
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