Query navigation is simple, as support agents effortlessly route interactions to the most appropriate department – whether sales, technical, or product-related – for specialized service. This dynamic platform further empowers agents to communicate visually, allowing them to share images and files that vividly illustrate concerns and subsequently improve the quality of assistance provided.
Moreover, Chatway gives support agents real-time access to philippines consumer mobile number list customer profiles and purchase histories, allowing them to shape their responses based on individual preferences and previous interactions, resulting in more personalized and impactful engagement.
Chatway live chat widget on website
Features
Real-time messaging
Customizable chat widget
Automatic greeting
Multi-channel support
Routing chat through multiple agents
Prosody
Free to use
Available on mobile and desktop
Pricing: Chatway is available for free.Try it here!
Excellent customer service
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AsaduzzamanFoysal
- Posts: 238
- Joined: Tue Jan 07, 2025 5:26 am