Once again, ecommerce tools like live

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Automotive eCommerce Tool #3: Live Chat
Live chat is what it sounds like: It's a site visitor connecting with a real person in real time. But how it works (and looks) varies from solution to solution, and from dealership website to dealership website.

Serviceform’s live chat stands out in the ecommerce space for a number of reasons. Yes, we offer great features for teams large and small, and we also support video chat for proven higher conversion. But even better, Serviceform removes any administrative middleman when it comes to connecting people. That means no email. And no playing hot potato with your customers’ contact information.

Our Chatbots connect car buyers and sellers with the salesperson assigned to that car or service – the one person (or team) who has the answers your website visitors need.

Pro Tip: Our live chat is proving to be a force in automotive ecommerce because it pr directors email database reduces the number of steps in the sales funnel. Plus, it offers the familiar experience of asking for help in person or at a dealership, but via the web.

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chat serve to improve online customer service when customers need it, not afterward. In automotive ecommerce, being the best car dealership website requires more than just being user-friendly. It requires being user-friendly. And live chat is one way to showcase that side of your business.

As live chat allows sellers to better inform and specifically target car buyers, the elephant in the room behind the visitor's interest is always the price. Automotive ecommerce has a tool for this very task called a car payment calculator. Also called a budget calculator, financing calculator or car loan calculator, let's talk about calculators now.

Automotive Ecommerce Tool #4: Car Payment Calculator
Another winning tool when selling a car is the car payment calculator . Few things make or break a deal like money, so getting this step of the car selling process right is key.

Car payment calculators help buyers figure out how expensive (or cheap) a car might be, by counting monthly costs in addition to the down payment. Check out the infamous “money moment” with Serviceform’s Raision Laatuautotalo chatbot:

Get these 7 automotive ecommerce tools: Car payment caluclator
Get These 7 Automotive Ecommerce Tools: Car Payment Calculator
The important thing here is not only that the car buyer sees the expected monthly payment for the exact car he is interested in, but that all of this is done conveniently within the Chatbot. Impressive.

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Car payment calculators when in the chatbot are proven lead converters, because they inform buyers when interest in a particular car is highest. To be successful in automotive ecommerce, it is best to always adopt a here-and-now car buyer (or seller) perspective.