What can you do with this platform?

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Among many things, this platform can help you:

Reply to your messages directly from your Facebook and Instagram accounts.
View status notifications for your profiles on the three social networks.
Create automatic alerts to receive email notifications when morocco phone number list messages are posted on accounts or profiles you follow.
Track the impact of your content on Facebook and Instagram with free tools.
Set up multiple auto-responders on your social networks.

How to use Meta Business Suite to respond to messages on your Social Networks?
The first thing you need to do, if you haven't already, is to link your Facebook business account to your Instagram account. To do this, you need to go to your Facebook page and then to “Settings,” the option located on the bottom left of the screen. Then to the “Instagram” option and then you need to click on “Connect account” and there you can log in.
In the Inbox you can respond to messages from both Facebook and Instagram. Also, in the “Automations” tab located at the top left you will find the “Instant Responses” option (these are the welcome messages that can be configured in Instagram and Messenger). When you write the message, you can customize it with the option “Include the user’s first and last name”, for example.
The chat plugin also offers the option of “Automatic messages”, which work to respond to users during times when you are not available to respond in person. Here you will need to select the time and again the social media channels on which you want the automatic response messages to work.
In addition, in the “Inbox” option, below the chat conversations on the right, you will find the “Frequently Asked Questions” function where you can save instant answers to your followers’ most important questions. To do this, you must click on the “Frequently Asked Questions” option and then “Add”. Then, in “Shortcut” you must add the word that defines this question (For example: Address) and in “Message” the answer to that frequently asked question.
The FAQ tab within Automations is used to write options that your followers can choose from in the conversation, to provide them with automatic responses. To do this, you must write the question in the first text box and the corresponding answer in the second.