Internal communication in the company – are we ready to take responsibility?
Posted: Wed Jan 22, 2025 9:03 am
Before we even dive into this topic, I'd like to ask you to answer the following question: What is the biggest challenge your colleagues or employees are currently facing? Please take a few minutes to think about your answer. Write it down on a piece of paper, and then continue reading.
What did you write down? Is it a challenge that is (more or less) of a communication nature? I believe most people would answer in the affirmative. Internal communication that is poor, inadequate, or even non-existent is the fundamental cause of most interpersonal problems in companies today. Even if we were to make a list of these problems, it would go far beyond the scope of this blog. However, that doesn't mean we can't look at a few "hot communication topics" that can be a "thorn in the side" for most modern companies. So, let's get started!
Feedback
Does your company have a culture of giving feedback? How often italy whatsapp data do you give feedback to your colleagues or employees? And what does it look like? Or are you currently shaking your head left and right, knowing that in your company there is feedback "drop by drop", and when there is, only the negative is emphasized?
Whatever your opinion on it, feedback is essential for professional growth and development. We need to give it, but we also need to know how to receive it. It is the only way to increase our knowledge and awareness of ourselves. We deserve to know what we do well, and where our greatest room for improvement lies – that is our right. And the more feedback we receive, the more material we have that we can use for our own improvement. This is precisely why 360° feedback was designed, so that company employees can truly get a complete picture of their performance from different sources. Unfortunately, some managers are afraid of feedback. They think that giving it will hurt other people's feelings or cause unnecessary conflict. It is then easier to keep quiet and pretend that everything is fine.
Imagine having a piece of food stuck in your mouth after lunch, and no one wants to tell you. You go about your day, wondering why others are looking at you strangely – until you get to the first mirror and realize what it is. Feedback is exactly that – a mirror.
Not sharing information
How many times have you found yourself in a situation where your work (or your nerves) suffered because one of your colleagues forgot to pass on important information to you? Or didn't want to? Or did you not receive clear instructions and expectations from your superior for completing a work task? Or were those same instructions changed "5 to 12"?
I have had the opportunity to work with many companies, both small and large. A saying that I always like to remember is: “small company – small problems; big company – big problems”. And honestly, I have always been fascinated by situations in which the team atmosphere is damaged almost to the point of irreparability precisely for this reason – information is not shared. One colleague forgets to forward an important email to another. Or doesn’t want to. Or members of the entire team don’t communicate with their colleagues in the other team, who are in the room across the way. They allow jealousy, envy, greed and ego to interfere with the quality of internal communication in the company. They have no respect or consideration for other colleagues.
What did you write down? Is it a challenge that is (more or less) of a communication nature? I believe most people would answer in the affirmative. Internal communication that is poor, inadequate, or even non-existent is the fundamental cause of most interpersonal problems in companies today. Even if we were to make a list of these problems, it would go far beyond the scope of this blog. However, that doesn't mean we can't look at a few "hot communication topics" that can be a "thorn in the side" for most modern companies. So, let's get started!
Feedback
Does your company have a culture of giving feedback? How often italy whatsapp data do you give feedback to your colleagues or employees? And what does it look like? Or are you currently shaking your head left and right, knowing that in your company there is feedback "drop by drop", and when there is, only the negative is emphasized?
Whatever your opinion on it, feedback is essential for professional growth and development. We need to give it, but we also need to know how to receive it. It is the only way to increase our knowledge and awareness of ourselves. We deserve to know what we do well, and where our greatest room for improvement lies – that is our right. And the more feedback we receive, the more material we have that we can use for our own improvement. This is precisely why 360° feedback was designed, so that company employees can truly get a complete picture of their performance from different sources. Unfortunately, some managers are afraid of feedback. They think that giving it will hurt other people's feelings or cause unnecessary conflict. It is then easier to keep quiet and pretend that everything is fine.
Imagine having a piece of food stuck in your mouth after lunch, and no one wants to tell you. You go about your day, wondering why others are looking at you strangely – until you get to the first mirror and realize what it is. Feedback is exactly that – a mirror.
Not sharing information
How many times have you found yourself in a situation where your work (or your nerves) suffered because one of your colleagues forgot to pass on important information to you? Or didn't want to? Or did you not receive clear instructions and expectations from your superior for completing a work task? Or were those same instructions changed "5 to 12"?
I have had the opportunity to work with many companies, both small and large. A saying that I always like to remember is: “small company – small problems; big company – big problems”. And honestly, I have always been fascinated by situations in which the team atmosphere is damaged almost to the point of irreparability precisely for this reason – information is not shared. One colleague forgets to forward an important email to another. Or doesn’t want to. Or members of the entire team don’t communicate with their colleagues in the other team, who are in the room across the way. They allow jealousy, envy, greed and ego to interfere with the quality of internal communication in the company. They have no respect or consideration for other colleagues.