Those who work in the healthcare sector know that demands are very dynamic and fast-paced, which means there is a strong need for efficiency in the process of admitting patients for care, and — as with almost all repetitive processes today — technology offers solutions to optimize and even automate these tasks.
Want to discover the power of remote triage for hospital care? Keep reading!
Efficiency as a Priority: What is Remote Triage?
Remote triage, in the hospital context, refers to the initial assessment of patients performed remotely, even before they arrive at the emergency room. This process plays a fundamental role in quickly identifying patients' needs, prioritizing urgent cases and efficiently directing hospital resources. Efficiency at this initial stage directly portugal whatsapp data reflects on the speed of care and the overall improvement of hospital services — After all, if we could establish 2 crucial characteristics for health care, they would be speed and accuracy. See, by collecting relevant information in advance, such as medical history and symptoms, care can be directed in a much more assertive and rapid manner — Think about yourself as a patient, how satisfying would it be to arrive and be promptly attended to, without going through bureaucracy? Well, yes.
Remote Screening: What are the benefits?
The application of Remote Triage brings several benefits, from faster service to the rapid identification of urgent cases. The main advantage is the reduction of waiting times, allowing healthcare professionals to identify cases that require home care, reducing the demand for urgent and emergency care; in critical situations, Remote Triage quickly directs the patient to a specialized service, optimizing resources and increasing the chances of successful care — which brings much greater safety, both for patients and for the medical team.
In addition to these benefits, we cannot fail to emphasize that this practice also reduces the chances of registration errors, since the insertion of technologies in this process not only speeds up, but improves the accuracy of the information collected, due to automation and data analysis minimizing errors, ensuring that the patient's history is recorded accurately from the beginning, avoiding future complications.
In strategic economic terms, the efficiency that Remote Triage brings results in reduced operational costs, optimized use of hospital resources and, consequently, proving to be a significant financial advantage.
Regulation: Is Remote Screening allowed in Brazil?
The practice of Remote Triage in Brazil is regulated by Law No. 13,989 of 2020 and by Resolution 2,314 of the Federal Council of Medicine (CFM), dated April 2022. Both documents aim to guarantee ethical principles and technical standards in the practice of remote medicine. Remote Triage is recognized as a type of telehealth service, subject to specific guidelines to ensure patient safety and privacy.
Challenges and Solutions: How to implement Remote Screening?
Despite its transformative potential, Remote Triage still faces obstacles to wider adoption. Key challenges include:
Difficulty Accessing Technology: Some patients may face barriers to accessing devices or understanding platforms.