Listen carefully to the client
Posted: Thu Jan 23, 2025 8:59 am
This is not an easy task, but it is necessary. Attention builds trust. A sensitive, friendly salesperson perceives the interlocutor better, it is easier for him to ask questions. Such accompaniment encourages the client to make a purchase. Take a breath, turn on your most confident voice - now you are ready for a cold call, attention to the interlocutor and expression of your own point of view.
Try not to interrupt the client, otherwise he may close up. If he shares some of his thoughts, memories, far from the subject of your conversation, wait until he finishes, and then continue talking. If hong kong mobile phone numbers database you do not quite understand the interlocutor, ask for an explanation. This will dispose the person towards you.
Leave effective voice messages
Modern realities are such that voice mail is losing popularity in communication with clients. But it is a real way to attract attention, especially if there are a lot of letters on the email. You can create a cold sales scenario using voice mail.
Be sure to address the potential client by name and patronymic, introduce yourself, give brief information about your company and outline the range of issues that you intend to resolve with him. Try to give more information. This arouses and maintains interest. Schedule the sale for a personal meeting.
Know your product well
To offer a product or service, promote it to customers, managers must have a good understanding of its characteristics, properties, differences from similar products on the market and their advantages. To do this:
Read the instructions carefully.
Test the product yourself, research its functions in detail, and have an idea of the prices on the market and among competitors.
Know the use cases, consult with experienced sales representatives.
It is useful for business to analyze the trade policy regarding the product of competitors, to understand the position of your business in this aspect. This will help to objectively determine the advantages and disadvantages of promoting the product, build an effective system of its presentation and win the telephone battle with the client.
Download a useful document on the topic:
Checklist: How to Achieve Your Goals in Negotiations with Clients
5 Tools to Make Cold Sales Easier
Many tools are used to optimize cold sales. We present popular developments:
ConnectAndSell
Allows you to automate manual dialing, waiting on hold, transfer telephone bases, navigate the telephone tree. Using this tool, you can proceed to a conversation with a client without making unnecessary movements.
Outreach
It is used for full line management: telephone – email – SMS – social networks. The product is being developed and improved to better meet the requirements of sales departments. It has high quality of operation and technical support.
DiscoverOrg
An analytical base for optimizing marketing tasks. Helps to determine triggers for purchase, which usually takes a lot of time. In addition, working with numbers becomes easier with its use, the client base is systematized.
Nextiva
Popular and reliable VoIP telephone system service. Easy to set up, used by large and small businesses. The range of services includes: call center software, remote activity management system, CRM.
Salesloft
The leading engagement platform that enables sales and sales teams to grow revenue. It enables companies to execute digital fulfillment tasks, connect with customers, and generate and execute the insights needed to close a sale. The world’s most successful sales teams—Shopify, Square, and Cisco—grow revenue with it.
Try not to interrupt the client, otherwise he may close up. If he shares some of his thoughts, memories, far from the subject of your conversation, wait until he finishes, and then continue talking. If hong kong mobile phone numbers database you do not quite understand the interlocutor, ask for an explanation. This will dispose the person towards you.
Leave effective voice messages
Modern realities are such that voice mail is losing popularity in communication with clients. But it is a real way to attract attention, especially if there are a lot of letters on the email. You can create a cold sales scenario using voice mail.
Be sure to address the potential client by name and patronymic, introduce yourself, give brief information about your company and outline the range of issues that you intend to resolve with him. Try to give more information. This arouses and maintains interest. Schedule the sale for a personal meeting.
Know your product well
To offer a product or service, promote it to customers, managers must have a good understanding of its characteristics, properties, differences from similar products on the market and their advantages. To do this:
Read the instructions carefully.
Test the product yourself, research its functions in detail, and have an idea of the prices on the market and among competitors.
Know the use cases, consult with experienced sales representatives.
It is useful for business to analyze the trade policy regarding the product of competitors, to understand the position of your business in this aspect. This will help to objectively determine the advantages and disadvantages of promoting the product, build an effective system of its presentation and win the telephone battle with the client.
Download a useful document on the topic:
Checklist: How to Achieve Your Goals in Negotiations with Clients
5 Tools to Make Cold Sales Easier
Many tools are used to optimize cold sales. We present popular developments:
ConnectAndSell
Allows you to automate manual dialing, waiting on hold, transfer telephone bases, navigate the telephone tree. Using this tool, you can proceed to a conversation with a client without making unnecessary movements.
Outreach
It is used for full line management: telephone – email – SMS – social networks. The product is being developed and improved to better meet the requirements of sales departments. It has high quality of operation and technical support.
DiscoverOrg
An analytical base for optimizing marketing tasks. Helps to determine triggers for purchase, which usually takes a lot of time. In addition, working with numbers becomes easier with its use, the client base is systematized.
Nextiva
Popular and reliable VoIP telephone system service. Easy to set up, used by large and small businesses. The range of services includes: call center software, remote activity management system, CRM.
Salesloft
The leading engagement platform that enables sales and sales teams to grow revenue. It enables companies to execute digital fulfillment tasks, connect with customers, and generate and execute the insights needed to close a sale. The world’s most successful sales teams—Shopify, Square, and Cisco—grow revenue with it.